Production and shipping times vary depending on the product, where it's being made and where you live.

You'll see estimated delivery information when available during checkout, and we'll send tracking information once your order ships.

Remember: production time + shipping time = how long until awesome arrives.

Shipping costs are calculated based on your order, destination and our fulfillment provider. You'll see the final shipping cost before completing checkout.

No riddles. No treasure maps. Just checkout.

Yep. Once your order ships, we'll email you tracking information when it's available.

Sometimes tracking takes a little while to update after a shipping label is created. That's normal.

Because some Firebeard products may be made at different facilities, items from the same order can occasionally ship separately.

Your other shirt hasn't abandoned you. It's coming.

We can ship many products internationally, although availability depends on the product, destination and fulfillment provider.

International customers may also be responsible for customs fees, duties, VAT or other taxes charged by their country.

Contact us as quickly as possible.

Our products are made to order and can enter production soon after an order is placed, so we can't guarantee changes once production begins.

Next time, please double-check your address before hitting that beautiful little order button.

Maybe, but move fast.

Because products are made specifically for you, orders may enter production quickly. Once production has started, we generally can't cancel the order or change the product, size, color or design.

Contact us immediately and we'll see what's possible.

Because our products are made to order, we do not offer exchanges for a different size or color.

Please check the size chart on the product page before ordering. Measure twice. Wear once.

If the item itself was mislabeled or you received the wrong product, that's different. Contact us and we'll make it right.

Because each product is made specifically for your order, we don't accept returns for buyer's remorse, incorrect size selection or a change of mind.

If something arrived damaged, defective or incorrect, however, absolutely tell us. That's what the next question is for.

Well, that's not very wonderful. Contact us within 30 days of delivery with:

• Your order number

• A quick description of the problem

• A clear photo showing the damaged, defective or incorrect item

We'll review it with our fulfillment partner and, if the issue qualifies, arrange a replacement or refund.

You generally won't need to send the damaged item back.

First, check around your property, with family members or neighbors and with the carrier. Sometimes "delivered" translates loosely to "hidden behind something you haven't looked behind yet."

If it still hasn't turned up, contact the shipping carrier or your local post office and file a claim.

Because carrier tracking shows the package as delivered, Firebeard Threads can't automatically guarantee a replacement or refund. We'll still help you figure out the next step.

Legally, we have been advised not to guarantee this.

But wearing one probably doesn't hurt.

Good question. Go order something already!